“We’re very honored to be chosen in the inaugural selection of the top 100 dealers in the U.S. market”, said Jim Andrews, CEO. “It’s an award that speaks highly of our dedicated and experienced staff.”
The criteria NAMM used in selecting the dealers is multifaceted, and includes matters relating to customer satisfaction, sound planning, marketing and training initiatives, merchandising and marketing for customers, and the use of the web and social media in interesting and engaging ways.
“Managing a retail store with high levels of customer service and success, is no easy task, especially in today’s economy,” states NAMM. “These professional retailers achieve high levels of customer service and create an atmosphere that exceeds consumer expectations. These tasks have become second nature and firmly integrated into day-to-day operations. They understand that engaging and developing new music makers as well as servicing current music enthusiasts are the primary keys to success.”
Andy’s Music, established in 1977, is a locally owned, full-line musical instrument dealer in Mobile, Alabama. In addition to offering music lessons, Andy’s sells and services most major brands of musical instruments. Products include guitars, drums, keyboards, pianos, pro audio, band and orchestra instruments, and sheet music. The company’s website is www.AndysMusic.com.
The National Association of Music Merchants, commonly called NAMM in reference to the organization’s popular NAMM trade shows, is the not-for-profit association that unifies, leads and strengthens the $17 billion global musical instruments and products industry. NAMM’s activities and programs are designed to promote music making to people of all ages. NAMM is comprised of more than 9,000 Member companies. For more information about NAMM, visit www.Namm.org.